Run & Maintain
Named Engineer Monthly Cover
Monthly monitoring, patching and bug fixing handled by one named engineer who learns your system properly before anything goes wrong.
Fixed price · GST incl.₹32,999
Run & Maintain
Early Warning Signals Setup
Uptime checks and alerting tuned so you hear about problems before customers do, and every alert is worth stopping work for.
6 working days₹10,999 incl. GST7 deliverables
What this service covers
Monitoring usually fails in one of two ways: it stays silent, or it raises so many alerts that people mute it. We set up uptime checks from multiple locations, compare error rates and response times with limits drawn from your real traffic, and send alerts according to severity: a warning goes to a chat channel while a genuine outage phones someone. The dashboard shows only the metrics that really reflect system health, and a public status page is included.
What you receive
- Uptime checks on your key endpoints from multiple regions worldwide
- Application performance monitoring covering error rates and latency
- Server metrics covering processor load, memory, disk space and database connections
- Alert thresholds based on your actual traffic, not generic defaults
- Alerts routed by severity to chat, email or phone
- A public status page, either hosted for you or self-managed
- A dashboard showing only the metrics that reflect system health
The work in 4 stages
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Stage 1: Scope
We work out which failures matter and what can be measured now.
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Stage 2: Install
Agents, checks and metric collection are put in place.
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Stage 3: Calibrate
Limits are fixed after watching normal behaviour for a week.
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Stage 4: Prove it
Alerts are fired on purpose to confirm a person receives them.
Who it suits, and what we need from you
Ideal for
- Teams who learn about outages from customer emails
- Products that deteriorate gradually for days before anyone notices
- Companies that have muted their alert channel because of false alarms
What we need from you
- Access to your servers, cloud accounts and application
- Agreement on who should be alerted at each severity level
- A tool you prefer, or permission for us to recommend one within your budget
You share these through the brief on your order page after checkout.
What changes for your team
- Problems reach you before they reach customers
- Alerts stay trusted because they only fire for real issues
- A status page reduces pressure on support during incidents
Questions about this service
Usually an open-source metrics and dashboard stack, or a managed monitoring service where that suits you better. We work out the running cost with you first.
A self-hosted open-source setup can run for less than ₹3,000 monthly, while managed options are pricier but demand less maintenance, and we show you both.
Not under this service. Our managed support retainer puts our engineers on the response rota.
This is a remote service: nothing is shipped physically, and the work is delivered into systems you control. See delivery and handover and refunds and cancellation for the full terms.